Terms and Conditions

Last updated: November 12, 2025

Welcome to ShiftCoin ("we", "us", or "our"). By using our cryptocurrency exchange services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


1. Acceptance of Terms

By accessing or using shiftcoin.in, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.

2. Exchange Services

ShiftCoin provides instant cryptocurrency exchange services including but not limited to:

  • INR to USDT (TRC20/BEP20)
  • USDT to INR via UPI/Bank Transfer
  • TRX, BTC, LTC to INR and vice versa

All exchange rates are final at the time of transaction confirmation. We reserve the right to adjust rates due to market volatility.

3. Service Availability

Our exchange operates 24 hours a day, 7 days a week. However, we may temporarily suspend services for maintenance, security, or force majeure events without prior notice.

4. Security & Responsibility

You are solely responsible for:

  • Providing correct wallet addresses
  • Keeping your account and transaction details secure
  • Verifying transaction details before confirmation

Warning: Transactions sent to incorrect addresses cannot be recovered.

5. Payment Methods

We accept payments via:

  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Bank Transfer (IMPS/NEFT/RTGS)

All INR deposits must come from a bank account or UPI ID registered in your name. Third-party payments will be rejected and may result in account suspension.

6. Prohibited Activities

You agree not to use ShiftCoin for:

  • Money laundering or terrorist financing
  • Fraudulent or illegal transactions
  • Exceeding daily limits without verification
  • Automated bots or scripts

7. KYC & AML Policy

We comply with Indian AML/KYC regulations. Users exchanging above ₹50,000 per day must complete identity verification. Required documents:

  • PAN Card
  • Aadhaar Card (masked)
  • Bank Statement

8. Fees & Charges

Exchange fees are included in the final rate shown. No hidden charges. Blockchain network fees (gas) are deducted from the received amount.

9. Refunds & Cancellations

Once a transaction is confirmed and funds are sent, it cannot be canceled or refunded. In case of errors (e.g., overpayment), contact support within 1 hour.

10. Limitation of Liability

ShiftCoin is not liable for:

  • Loss due to incorrect wallet addresses
  • Delays caused by blockchain congestion
  • Market price fluctuations
  • Force majeure events

11. Intellectual Property

All content, logos, and design on ShiftCoin are protected by copyright. Unauthorized use is prohibited.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Us

For questions about these Terms, contact us at:

+91 86808 38519
support@shiftcoin.in


Thank you for trusting ShiftCoin — India’s fastest crypto exchange.